• We offer original artworks, prints, and cards.
• All artworks are carefully inspected before shipping.
• Colours may vary slightly due to screen settings.
• Orders are confirmed once payment has cleared.
• We reserve the right to refuse or cancel orders where necessary.

• All prices are listed in euros.
• Full payment is required before dispatch or collection.
• Payments are processed securely via trusted third-party providers.
• We do not store credit or debit card details.

• All artworks and images on this website are the property of Nayana Sandur Botanical Art and Illustration.
• All rights are reserved.
• No content may be copied, reproduced, distributed, or used without written permission.
• Purchase of artwork does not transfer copyright or reproduction rights.
• Artwork may not be used for commercial purposes without written consent.
• No part of the art work may be used for training artificial intelligence.

• We aim to ensure that all information on this website is accurate and up to date.
• We are not liable for any indirect or consequential loss arising from use of this website.
• We accept no liability for loss or damage caused by web or software viruses.

Personal data we may collect when you place an order:

• Full Name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely by third parties)

When you contact us:

• Full Name
• Email address
• Message content
  

When you browse our website:

• IP address
• Device and browser information
  

Cookies and usage data - We use your personal data to:

• Process and deliver orders
• Provide customer support
• Respond to enquiries
• Improve our website
• Comply with legal and tax obligations
• We do not sell, rent, or trade personal data.

Under the General Data Protection Regulation (GDPR), we process data based on:

• To fulfil orders
• Tax and accounting
• Website improvement
• To answer queries

We may share necessary information with:

• Postal and courier services
• Payment processors
• Website hosting providers
• These providers only receive necessary information to perform their services.

Data Retention

• Order records are retained for legal and tax purposes.
• Enquiry data is retained only as long as necessary.